Knowledgebase of all things email

Guides

Digging into the world of email, DNS, and spam can be a daunting task. Don't go alone, use our guides as a helping hand.

How to setup SPF on Campaign Monitor

SPF domain alignment helps brands build their domain reputation and lets the machines who process your mail see your domain first.

How to add a SPF record to your domain

To reduce the risk of ending up in a spam folder when you send emails, you should allow the service you send via to use your domain name.

How to Verify a Sending Domain on Convertkit

In order to use your own domain name to send emails from Convertkit you need to add a Verified Sending Domain on the application.

How to set up Google Postmaster Tools for your domain

Adding your domain to Google Postmaster Tools is fairly easy. Just follow this guide to access spam rate reports for your domain.

How to save an email

Follow this guide to save a copy of an email, so you can send it to someone for debugging and troubleshooting deliverability problems.

More guides

We've got even more guides in our Guides section.

Glossary

The world of email is filled with technical jargon and three-letter acronyms. We've tried to explain them all here.

SPF

SPF is a DNS record that contains information about what servers are allowed to send email for a domain.

Google Postmaster Tools

Postmaster Tools gives you detailed reports about emails received by Gmail and Googles other email services.

DNS: Domain Name System

DNS is the phone book of the internet. Whenever you type a domain name into your browser, the browser asks DNS what computer it should contact.

Email Service Provider

The service provider you hire to send and/or deliver your emails. They'll run email servers and spam filters for you, and many provide a web interface.

Email server

An email server is a computer capable of both sending and receiving emails. It connects to other email servers on your behalf to deliver your emails.

More knowledge

We've got even more explanations and descriptions in our knowledgebase.

Frequently asked questions

We all have questions; Here, we've tried to answer some of them.

What is dkim.mcsv.net?

When setting up your domain on Mailchimp, you might be asked to configure a CNAME record for dkim.mcsv.net.

What is pm.mtasv.net?

If you see an email with [email protected] it's being sent using Postmark as ESP. They use the domain for tracking bounced emails.

Answers

Read all our answers in the FAQ section.