Knowledgebase of all things email

Guides

Digging into the world of email, DNS, and spam can be a daunting task. Don't go alone, use our guides as a helping hand.

How to set up DMARC on SendGrid

Adding a sending domain to your SendGrid account is an important step to take in order to ensure DMARC compliance, and here's how to do it.

How to save an email

Follow this guide to save a copy of an email, so you can send it to someone for debugging and troubleshooting deliverability problems.

How to authenticate authors on Bento

Master email author authentication on Bento with this detailed guide. Set up DMARC, add new authors, and prevent your emails from landing in spam folders.

How to setup SPF on Campaign Monitor

SPF domain alignment helps brands build their domain reputation and lets the machines who process your mail see your domain first.

How to add a DKIM record to your domain

To reduce the risk of your emails ending up in a spam folder, it is important that you authenticate the service you send via to use your domain name.

More guides

We've got even more guides in our Guides section.

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Glossary

The world of email is filled with technical jargon and three-letter acronyms. We've tried to explain them all here.

DNS: Domain Name System

DNS is the phone book of the internet. Whenever you type a domain name into your browser, the browser asks DNS what computer it should contact.

SpamAssassin

A popular spam filter used on many email servers. It works by running a bunch of tests and uses a summary score to evaluate the spamminess of an email.

DMARC: Domain-based Message Authentication, Reporting & Conformance

DMARC prevents your domain from being used in email spam and scams. With DMARC only the servers you authorize can send email on your behalf.

Spam

Spam is defined as unsolicited marketing emails, although a more common definition is "all those damn emails I don't want to receive".

SPF

SPF is a DNS record that contains information about what servers are allowed to send email for a domain.

More knowledge

We've got even more explanations and descriptions in our knowledgebase.

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Frequently asked questions

We all have questions; Here, we've tried to answer some of them.

What is pm.mtasv.net?

If you see an email with [email protected] it's being sent using Postmark as ESP. They use the domain for tracking bounced emails.

What is dkim.mcsv.net?

When setting up your domain on Mailchimp, you might be asked to configure a CNAME record for dkim.mcsv.net.

Answers

Read all our answers in the FAQ section.

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